I express my gratitude for your help in purchasing our new home and selling our old property at the best possible prices. You made the whole process smooth and relatively painless with your prompt communication. We also thank you for taking us through the finance and settlement process with ease. You listened carefully to what we were looking for and remained patient as we narrowed our search. Your understanding was important to us. You were aggressive in your marketing on our behalf and we felt you represented our needs very well. We will be happy to utilise your services again, should we need it.

I am a builder, property developer and investor who has often used Index Australia and their related entities as project managers for our entire property developments. They have both business and technical skills. They do all the initial research for feasibility, with detailed costing and thorough understanding of the life cycle of projects. They use a fair and conservative approach to the process, and this provides a solid basis from the outset. They have excellent industry knowledge in the permit and council process. They have the right contacts and understanding of property development and investment. They execute and manage all required milestones for timely development. They have met challenges head on and dealt capably with issues arising from my projects. They demonstrated extensive marketing skills in a dynamic market for the selling and commercialisation of my developments. They worked extensively with buyer desires and builder requirements to ensure happy purchasers and therefore project success. Currently they are working on commercial financing for me and are managing this aspect very well.

You do not realise how important a good Owners Corporation manager is until you have a bad one. After years of putting up with a lack of understanding and effort that caused stress among owners and tenants, and with property not cared for, we had to get rid of the previous OC manager. We now have an understanding OC manager from Impact Strata Management, who shows empathy, patience, honesty and willingness to work hard. He has excellent knowledge of the Owners Corporation Act, rules, conduct of ballots, meetings, including AGM. We now save on insurance and have premises that are kept well. Street lighting, security, landscaping and car parks were upgraded right away.